Refund and Returns Policy

Overview

Cancellations made 0-3 days before check-in will receive a 0% refund, and no date swap will be possible.
Cancellations made 3-15 days before check-in will receive a 50% refund of the total booking value.
Date swaps are allowed only once and can be requested 3-15 days before the check-in date.
The guest is responsible for any bank or transaction fees during cancellations.
Refunds are subject to the refund policy and will not be processed until the necessary verification is completed.
For early check-out, the full booking amount will still be charged.
Refunds will be processed after the cancellation request is verified and confirmed.
Refunds will take 7 working days to come through.
Date swaps, if applicable, will not be refunded but may be adjusted for future bookings.
Any booking changes or cancellations made outside the mentioned timelines are not eligible for refunds.
HighAltitude Escapades reserves the right to modify these policies as needed.